Audience Help

Streaming Technologies

In order to reach the widest possible audience, the WorkCast Platform uses multiple streaming technologies to ensure our events can be viewed across devices and networks.

The WorkCast Platform checks your computer and browser to ensure we have the best possible solution for you. We are therefore able to support the latest browser technologies such as MPEG-DASH for newer browsers, device-specific technologies such as HLS for Apple and mobile devices whilst still being able to support legacy technologies such as Flash for older browsers. These combined work to ensure that your event can be viewed by as wide an audience as possible.

Below is a chart detailing the compatibility of browsers and the technologies used.

The WorkCast Platform will identify what is available within your browser type and choose the most suitable player type. You can visit our webinar connection checker here to get real-time stats on your viewing availability.

Live Event Audience View - Platform/Browser Options

DASH - is an HTTP adaptive bitrate streaming technique that enables high quality streaming over the internet.
HLS - is an HTTP-based media streaming communications protocol implemented by Apple for streaming over the internet.

Platform

Browser

Event Type

Player Type*

WorkCast Compatible

Primary

Secondary

Windows 10

Edge

Live

DASH

HLS

βœ”

Windows

Chrome

Live

DASH

HLS

βœ”

Windows

Firefox

Live

DASH

HLS

βœ”

Windows

Others

Live

DASH

HLS

βœ”

Mac

Safari

Live

DASH

HLS

βœ”

Mac

Chrome

Live

DASH

HLS

βœ”

Mac

Firefox

Live

DASH

HLS

βœ”

Mac

Others

Live

DASH

HLS

βœ”

Android

Any

Live

HLS

-

βœ”

iOS

Any

Live

HLS

βœ”

Others

Any

Live

DASH

HLS

βœ”

On-Demand Audience View - Platform/Browser Options

HTML5 - a standard way to embed a video in modern browsers.
Flash - a plugin for older browser versions that does not support HTML5 players.

Platform

Browser

Event Type

Player Type*

WorkCast Compatible

Primary

Secondary

Windows 10

Edge

On Demand

HTML5

Flash

βœ”

Windows

Chrome

On Demand

HTML5

Flash

βœ”

Windows

Firefox

On Demand

HTML5

Flash

βœ”

Windows

Others

On Demand

Flash

HTML5

βœ”

Mac

Any

On Demand

HTML5

Flash

βœ”

Android

Any

On Demand

HTML5

-

βœ”

iOS

Any

On Demand

HTML5

βœ”

Others

Any

On Demand

HTML5

Flash

βœ”

*listed in priority order

WorkCast Studio View for Presenters

Within the WorkCast Studio presenters can view, present and move slides they are streaming to the audience. The Media Hub will allow you to see your slides based on the features your browser supports. For latest versions of Chrome and Opera you should automatically be able to see a none-Flash view of the presentation. Please note that Flash is no longer supported by Microsoft and WorkCast. 

For the best overall presenter experience, we recommend using Chrome or Edge with a desktop device.

For further information or for assistance please contact WorkCast support at support@workcast.com.