Getting Started - Step 1
Event Setup - Step 2
- Creating and Building an Event
- Choosing Event Presentation Type
- Previewing your Event
- Not using the WorkCast Registration Form?
- Not using the WorkCast Auditorium?
- Event Security and Access Models
- Multi Registration Events
- How To Build a HubSpot Event
- Event Build Checklist
- Event Level Branding
Running Your Event - Step 3
Creating an On-Demand (From a Live Event) - Step 4
Virtual Event Template User Guide
Buffering and Streaming Issues
To view a webinar smoothly and without interruption, you’ll need a good internet connection.
If your internet connection isn’t fast enough you’ll see buffering or pauses in your viewing experience.
Generally, this could be because you’re either sharing bandwidth with other devices or you are connecting to your internet router via Wi-Fi and the signal quality is poor.
Use our test page to check the compatibility of your computer for viewing webinars - http://www.workcast.com/test-your-connection
What can I do?
If other devices are sharing the same internet connection, try disconnecting them, or just turn them off to see if that makes a difference. Many devices or users on the same network all viewing the same content could use up your available bandwidth.
If you’re connecting via Wi-Fi, move closer to the router, or even try a wired connection to help rule out interference from another Wi-Fi network.
Try an alternative browser. Different browsers perform differently.
Remember to close any unused pages or windows. If you have lots of tabs open in your browser, close them down as they could be affecting the device’s performance. If you are connected to a VPN switch that off.