Additional Questions

What is media?

The term Media, when used by WorkCast refers to the content that will be streamed out during your Live and On Demand event. 

What media file types are supported?

The WorkCast Platform accepts .mp4 and PDF files for upload.

  • .pdf slides should be  16:9 (1280 x 720) and can be up to 5MB in size.
  • .mp4 media file should be no larger than 2GB in size 

Interactive video playback,  On Demand and Simulive content

For video content to be used within the platform or you are recording your MP4 media outside of the WorkCast platform eg. Microsoft PowerPoint, please check our MP4 requirements.

Please note that any media sent over to our Managed Events Team will not be checked for these settings. It is required to sent over already in this format.