How to convert your Live event to On-Demand

This article will show you how to create the On-Demand version of your live event once it has concluded. 

Once your live event has concluded and the duration elapsed, you have the option to convert the event to become available On-Demand. 

The event URL's will remain the same as those used for the Live event and Attendees who accessed the live event will have access to the On-Demand without having to re-register.

Quick Links

Edit Registration page before On-Demand 

Create On-Demand event session

Edit Registration page after publishing On-Demand

Update Registration form

If you’d like to make any changes to the Registration form fields or content boxes this should be done in the Registration form tab prior to creating the On-Demand event session.

Please ensure any changes are Saved and Published. 

Creating the On-Demand event session

Locate your event within the Your Events tab using the title or date/time of the live event. 

Navigate to the Session Setup & Studio Access tab. Here you will see an orange CREATE ON-DEMAND button. Click this to create the On-Demand event session. 

A pop up will appear to confirm you’d like to convert the event to On-Demand. Select YES 

The event page will reload, navigate back to the Session Setup & Studio Access tab. Here you will see two sessions available. 

1. Live event session - Minimised 
2. On-Demand event session - Expanded in an editable state

You are now able to edit the On-Demand version of your event. We recommend you edit: 

• Content - Title & time text box - Replace the date/time with an indication of on demand. I.e On-Demand now available. This will update on your registration and auditorium page. 
• Features - Attendee Engagement - We recommend you set this to None. 

• Emails - We'd recommend you review the post event emails prior to publishing your on demand session including checking the time they are scheduled to dispatch. The reason for this is, once the On demand session is published, these emails will automatically activate.

Once you have made your changes you can save and preview.

When you are happy to proceed click Publish On-Demand to make the On-Demand event active.

When you are happy to proceed click Publish On-Demand to make the On-Demand event active.

Editing Your Registration Form after you’ve created the On-Demand

If you have already created your On-Demand and want to further edit your Registration Page, you will need to follow some extra steps to ensure this is saved.

1. Deactivate the event confirmation email - When moving session locations the confirmation email can be triggered. To prevent this, deactivate the email in the Review Attendee Emails tab of your event and save the change. 

2. Navigate to the Session Setup & Studio Access tab, here you will see your published On-Demand session appears below your unpublished Live Session.

To edit the Registration Page, the On-Demand event session needs to be moved to the top of the list of sessions. To do this click the On-Demand session and drag this above the live session. You will get a change warning to confirm this.

You can now edit the Registration Page by clicking on the Registration Form tab. Remember to Save and Publish changes.

Once you are happy with your changes. Click and drag the bottom unpublished Live Session back to above the published top On-Demand session. You will get a change warning to confirm this.

Your Registration Page should now be updated and can be checked.

To understand how to edit your Post Event/ On-Demand emails click here