User Roles

User Types & Responsibilities

Learn about user types and responsibilities for your event.

The WorkCast Platform is a unique webinar and webcasting platform which grants specific levels of control and interaction to a selection of different user types. This ultimately reduces the risk of events being misconfigured.

The following user types can be set within the WorkCast Platform:

1. Platform and Event Management Roles

  • Producer

2. Event Specific Roles

  • Content Editor
  • Presenter

1. Platform and Event Management Roles

Users specifically involved in the administration of the platform, users, and the creation, management, and administration of events and templates.

Users coordinating department or organization’s webinar and online event activities.


A Producer user is included with all WorkCast licences. The number of Producer users does vary upon licence type.

Click here for Pricing and packaging 

Please speak to your Account manager if you’d like to purchase an additional user add-on. 

Producers are able to:

  • Create, manage and run Multi-Session and Single Events
  • Create Presenters
  • Manage channels
  • Access advanced reporting
  • Access/edit email communications per event
This role has access to a wide range of features that allow managing and running a range of event types and configurations. 

2. Event Specific Roles

There are 2 additional roles in the platform which are related to event-specific functions.

Content Editor

The Content Editor role is specifically designed for our Premium Event Support (managed event) customers to add their event-specific content into event pages.

Content Editor users can access only events created for their user by the WorkCast team at time of booking. 

The WorkCast team will create the user and send a log in email directly from the platform to grant access to the specific event you have booked with us. 

The user can then login and add information to their events at their convenience and submit it to WorkCast to review and finalize.

To do this login to your account click into Your Events where you will see the Events created with your Content Editor user:

This login can be reused when booking further events allowing you to add content and submit to us for event finalisation.

Further information about the Content Editor process can be found here.


The Presenter role is specifically designed for event presenters to login to the webinar/session they have been allocated to present on.

Presenter logins can be created by either Producer or Content Editor users and can be emailed their unique login to the WorkCast Studio. This email is sent via the Email Presenters button within the Event Experience tab and will include their Username, Password and the studio link to join.

(Note for Premium Support events your Event Support Specialist will email the login details directly to you)

Further information on how to create Presenter users can be found here