πŸ™‹πŸΌβ€β™€οΈ Platform and Live Event Support Options
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Add content to your managed event

We aim to provide you your registration URL within 1 to 2 working day after content is submitted to WorkCast. 

 

How to locate the event

Log in to WorkCast using the login details provided by the Event Support team (If you do not have user details or need these resending please let us know on your event ticket thread.) 

Once within your account navigate to the Your Events tab. 

To locate your event please using the date rage options to filter to the correct date and click search.

Once filtered you will see an event with the title set to 'Please edit this event... Date'

Click to enter the event. 

 

Add event content

Please ensure you click the green SAVE button when making edits before you move onto the next section. 

Step 1: Title/Date/Time

  • Enter the title of your event into the Title section, this will say "please edit this event session…{Date}" to start with
  • The date/time and duration should be set already for you, so we would not recommend changing this, but you can check this by clicking on the date/time section and a pop up will appear for you to show the details.
    screenshot8

Step 2: Session Setup & Studio Access

Click into the Session Setup & Studio Access tab

Content
 

  • Please update the "Please edit this event...." text to match the Title of the event. 
  • Title and Time - Please add the title, date and time as you'd like your attendees to see it. This can include any time zone's you like to add. i.e 
    Example Event title
    Jan 30th 2024 at 4pm UK / 12pm ET
  • Tell attendees about your event....: This is where you add your auditorium overview. Each content box has a 4000 character limit. Should you need more than 4000 characters please clock 'Show further options' to see two additional content boxes available. You can also link any text or add in images. To link or add images follow our guide here.

Please ensure you click the green SAVE button before moving on to the next section. 

Presenters

Add presenter

If the presenter has previously taken part in one of your WorkCast events click Add presenter.

In the pop up, use the search bar to locate the presenter. 

If you cannot see the presenter but they have previously been created please reach out to us on your event ticket to ask us to locate this for you. 

 

Create new presenter

If the presenter has not previously taken part in one of your WorkCast events click Create new Presenter

Here you can add the presenter details. 

Note there are two sections to creating a presenter:

1. Presenter details - These details are used to create the user within your WorkCast account and are not visible to attendees. 

2. Display details - these details show on your Registration and auditorium pages. 


NOTE:

When creating a username, do not add any spaces or special characters. We also do not recommend using an email address as a username. 

Please ensure uploaded presenter images are sized at 80x80 pixels, to help with getting your images to be the correct size, you can use something like befunky.

After making edits, ensure you do press the green save button. 

Features

Engagement option - here you will select how you'd like your attendees to communicate with your during your event. 

Polls: As standard with a premium supported event, we can add any polls you require. Please send these over to events@workcast.com for us to add in for you.

Resources: Here you can add any documents or links that you like, this will appear in the 'Resources' tab of your Auditorium page. Best practice is to ensure there are no special characters or spaces in the file name before uploading.

Additional logo: This is typically a sponsor logo which will appear to the top right of the page. Recommended sizing is no larger than 250 pixels in width. If you struggle with this, please email it over to events@workcast.com 

Media player image: We will have a default image added for you already, but if you wish to change this, you need to add it in this section. Sizing must be 16x9 which is 850 pixels x 478 pixels.

After making edits, ensure you do press the green save button. 

Step 3: Registration Form

Click into the registration form tab. 

  • Form fields - default form fields will be applied from your master template. If you need to add additional fields click Add form field. Here you can choose from Standard form fields (i.e first name, email) or add a Custom form field. 

NOTE: Do not put any special characters in the report heading.

  • Tell people about your event...: Each content box has a 4000 character limit. Should you need more than 4000 characters please clock 'Show further options' to see two additional content boxes available. You can also link any text or add in images. To link or add images follow our guide here.

  • Register thanks page: This would appear on the page after you've pressed submit on the live registration page. It appears underneath the icons 'join event', 'add to calendar' etc. You do not need to add anything in this box if you do not wish to. 

Click the green SAVE button to save your changes. 

Step 4: Submit for review

Once everything has been added and you have saved every page, you can now press the Submit for Review button.

When you press this, a pop-up will appear which will tell you everything you have edited. It will also give you the option to tick certain things that are not already listed, for example, anything in the extras tab of the event experience. Finally, it also gives you an additional comments section where you add any comments you feel necessary. For example, you struggled with adding a sponsor logo, so you're letting us know that you will send that across to us via email. 

If you have any issues or questions please email events@workcast.com.