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🙋🏼‍♀️ Platform and Live Event Support Options

How to use the WorkCast Managed Event Booking App

Understand how to book in your managed live event, pre-record and technical check

Click the booking app button to book in your managed event

Quick Links

Book a Managed Live Event

Book a Technical Check

Book a Pre-record

Book a Managed Live Event

As standard, this will book a 60 minute live event into our schedule here at WorkCast, if you'd like a longer duration please advise this in the notes section.

To book, on the bookings page click Live Event Session.

The page will change to a calendar view which has up to date information of dates available (these dates will be highlighted and in bold).

Before selecting the date you'd like to book please ensure the time zone is set to the one the event will go live, i.e. if event will take place in EST/EDT ensure this states Eastern.

Once you've selected the date of your event you will see a list of times available (these will be set to the time zone selected).

Please select the time you'd like to schedule your event and click Next.

You'll now see a summary of your event confirming the duration, date/time and the time zone it will be booked.

Scroll down and you will see text boxes to enter your details including:

Your name
Email address
Company name

You'll also be asked to select the type of event you'd like to run. These are:

Interactive - This can include webcams, screen share, pre-recorded MP4 media playback and will contain live elements such as a live Q&A (Type 1)

Simulive - this is fully recorded video playback with NO live elements (Type 2)

Cloud slides with live audio - This presentation type does not allow for webcams or screen share. You can include embedded video's into your presentation slides. (Type 3)

Remote onsite - This is a remote Live stream event type where you provide AV team. (Type 4)

Project managed onsite - This is a Live stream event type where WorkCast provide you with an AV team (Type 5)

On demand only (Type 6)

Once you've selected the event presentation type you'll then be asked to share your location (if remote Live stream) and provide any additional information the team may need.

Addition information can include but is not limited to: a request to extend event duration i.e. 90 minutes instead of the standard 60 minutes.

Click Schedule Event to complete your booking.

The Event Support Specialist team will contact you to confirm your booking, providing you with your event ticket ID and advising next steps for the managed event process.

Book a Technical Check for Your Event

We recommend a technical check is booked and takes place with you, your presenters and your Event Support Specialist at least a few days prior to your live event.

In the technical check, the WorkCast Event Support Specialist will ensure all are able to connect to the WorkCast studio and understand the pods and controls available.

To book, on the bookings page click Technical Check Session.

The page will change to a calendar view which has up to date information of dates available (these dates will be highlighted and in bold).

Before selecting the date you'd like to book please ensure the time zone is set to the one the event will go live, i.e. if event will take place in EST/EDT ensure this states Eastern.

Once you've selected the date of your event you will see a list of times available (these will be set to the time zone selected).

Please select the time you'd like to schedule your event and click Next.

You'll now see a summary of your booking confirming the duration, date/time and the time zone.

Scroll down and you will see text boxes to enter your details including:

Your name
Email address
Company name
Main event ticket number (Live event ticket ID provided upon live event booking confirmation)
Live event Date/ Time

(This information will help us associate your technical check with your live event)

You'll also be asked to select the type of technical check you'd like to perform. These are:

Recorded media playout test for simulive or Interactive session

Remote live stream event specific test (AV team provided by customer)

Remote live stream studio how to use session (Onsite AV provided by customer)

Embedded media broadcast test

Once you've selected the technical check you'd like to perform type you'll then be asked to provide any additional information the team may need.

Click Schedule Event to complete your booking.

The Event Support Specialist team will contact you to confirm your booking and advise next steps.

Book a Pre-record Session.

We recommend a pre-record session is booked and takes place 2 weeks prior to the live event date and no less than 1 week before the live event date. This will allow time for review and editing of the media.

To book, on the bookings page click Pre-record Session.

The page will change to a calendar view which has up to date information of dates available (these dates will be highlighted and in bold).

Before selecting the date you'd like to book please ensure the time zone is set to the one the event will go live, i.e. if event will take place in EST/EDT ensure this states Eastern.

Once you've selected the date of your event you will see a list of times available (these will be set to the time zone selected).

Please select the time you'd like to schedule your event and click Next.

You'll now see a summary of your booking confirming the duration, date/time and the time zone.

Scroll down and you will see text boxes to enter your details including:

Your name
Email address
Company name
Main event ticket number (Live event ticket ID provided upon live event booking confirmation)
Live event Date/ Time
Additional details you'd like to provide
If the pre-record will not be interactive please select from the drop down list.

Click Schedule Event to complete your booking.

The Event Support Specialist team will contact you to confirm your booking and advise next steps.