Platform and Live Event Support Options
  1. Insite
  2. Getting Started - Step 1
  3. Platform and Live Event Support Options

Book a WorkCast Premium (Managed) Event Session

Use our new automated booking tool to check availability and book in your Premium Supported Event session (This includes live events, rehearsals and pre-records).*

 *Please note your licence MUST have agreed capacity prior to booking. Reach out to your account manager to discuss a upgrade or purchase you have no agreed capacity in your licence 

The earlier the session is booked the more likely your desired date will be available.

For a Pre-record would suggest this to be around 2 weeks prior to the live event date but no less than 1 week before the live event date. This will allow time for review and editing of the media. 

We recommend booking technical rehearsals to be delivered in at least 2 - 3 working days before the live event date to keep information fresh in presenters' minds. 

Please ensure that you and your speakers note to allow 30 minute prior to your live event time for the pre-call (not required for rehearsals or pre-records). You will receive a confirmation email and in that you can use a add to calendar which you do use as you wish, so add in the 30 mins and then you can use this to invite your speakers. This isn't used by WorkCast as we have a alternative calendar entry system. 

If you do not see the availability you would like, need to book a multi-session  event or have further questions please contact events@workcast.com.

For a session which is part of the a  Project Managed support service reach out ve@workcast.com


 

Cancellation Policy

  • To cancel or reschedule please email events@workcast.com.
  • If your event is cancelled then a 30% of your premium supported event fee may be applied to your account.
  • If your event is cancelled within 24 hours of the live date then 100% of the premium support fee may be applied.

To view the full Premium Supported Process please follow https://insite.workcast.com/managed-webinar-event-process.