Manage Event Registrations

Managing event registrations is available for Producer+ and Enterprise licenses. It allows you to view all of your registrations, and disable access to those who you do not want to be able to view your event.

Step 1

Log into your account, navigate to the events tab and then click into the specific event. ManageRegistrants1

Step 2

Click on manage registrations which appears on the left-hand side of the page.

ManageRegistrants2-1

Step 3

Once you have clicked on manage registrations a list will appear with all registrants for the specific event. You can filter these by the first letter of their surname, alternatively, you can press show all.

Screenshot-filter_300317_2 (1)

Step 4

Once you have found a registrant that you do not want to have access to your event, you untick the access enabled button, this will remove that user's ability to join the event.

Screenshot-showall-access_300317_2 (1)

Notes:

  • You do not need to press save as it automatically saves for you. 
  • This removes their access so if they were to hit the event page. The URL will open:
  • It removes their access, does it does not remove them from the registration list/reporting so they will still appear in your reports, and will still receive the communication emails sent from WorkCast (Reminder emails/Post-event emails)