Event Interactions Pod

This article will take you through the features of the Event Interactions pod

The Event Interactions pod gives you a number of different features that you can use pre and during your event.

Quick links

Lock and unlock auditorium

Redirect to an alternative URL

Display message

Lock Status - Lock and Unlock the Auditorium

Locking the event is a way to restrict the access of viewers to the auditorium. This can be used during a live test or for any other reason. There is a Lock Bypass Key to access the auditorium while it is locked.

Open the Event Interactions pod
The current event lock status shows next to Attendee Access (will show as Open or Locked).
Click Lock Event to lock the event.
The Lock Bypass Key shows and can be used on the locked auditorium page to access.

A Lock Message will show and you can edit this to give your audience more reason as to why the event is currently locked and when this will unlock for them.
Click Proceed to finish locking the event auditorium.

You will see confirmation that the Attendee Access status has been updated.
Click OK.

You will now see that the Attendee Access is now showing as Locked.
To unlock the event and allow the audience to access it, click Open Event.
This will update the audience within seconds and your audience will once again be able to see the auditorium.

You can also add a schedule for the auditorium to lock or unlock at specific dates and times.

Select the date and time, edit the lock message and choose the Status to Locked or Unlocked before clicking Add Schedule.
You will see that this then adds to the schedule list
If a mistake is made then the red cross icon can remove this from the schedule.

Commands - Redirect to URL

In the WorkCast Studio, we have the ability to redirect the audience (anyone watching in the auditorium) to an external website such as a post-event survey.

Open Event Interactions, go to Commands tab.
Go to Type to reveal the dropdown options.
Select Redirect to URL.

Enter the link URL that you want to redirect to in the Content box.
Click Send.

A pop-up window will appear to confirm the details before redirecting.
Click on the link. This will open in a new tab. Check that this is correct.
Click Proceed.

A pop window will appear to confirm that the redirect command was successful.
The auditorium window should now redirect for all audience members currently on this page.

Commands - Display Message

In the WorkCast Studio, we have the ability to push out messages to display to the audience. This could be a reminder of the start time, a reminder to ask questions, or information about an upcoming event session.

Open Event Interactions, go to Commands tab.
Go to Type to reveal the dropdown options.
Select the Display message.

Enter the message you want to display to the audience in the Action box.
Click Send.

A pop window will appear to confirm that the message was successful.

This will now show in the auditorium as a small pop up window. A message can be sent out when the event is live or not and if it is live, that it will not disrupt the broadcast.