Interactive Presenter Studio

Last updated November 26, 2020

The Interactive Presenter Studio combines webcams, and screenshare into one easy-to-use Studio. To configure your event as an Interactive Presenter Studio please select 'Interactive' option when creating or configuring your presentation type within an event.  

IMPORTANT: There are no cloud-based slides for this presentation type. You and your presenters will need to share your screen to show any slides to your audience. While using screenshare mode with this event type, slides can support video, but will not play video with audio as standard. If you would like to include embedded video with audio in your presentation we recommend using our Slides Only presentation type.  

Presenter Best Practice

To provide the best presenter experience, we recommend the following:

  • Use the latest versions of Chrome, Firefox, Safari or Edge on a desktop device
  • If you experience any problems connecting with the above browsers, please try clearing your cookies in your browser settings and try re-connecting
  • Ensure you and your presenters are using a wired internet connection rather than WIFI, as this could be unstable during a long webinar broadcast
  • Close any unused browser windows or applications that could slow your connection speed
  • Use a good quality headset
  • Have all presenters connect in the Studio and test your audio, slides, and other presentation features in advance of your event 
  • It is not recommended to use a VPN when connecting as it could lead to stability issues
  • Lip sync - We have created a webcam best practice guide to help understand why an individuals camera and audio may appear out of sync. 

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How You and Your Presenters Join

Once your event has been configured by the WorkCast Support team you can join by clicking the the 'Run Event' button in the event setup section of your event. Any users with 'Presenter' only access will join via their email login details direct to the Studio.

As mentioned above, we recommended joining via Chrome, Firefox, Safari or Edge for desktop browsers. When joining the Studio for the first time you will be prompted to allow access to your camera and microphone. Please ensure you allow access.

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Launching the My Connections Pod

The 'My Connections' Pod is where you can connect your webcam, hear and see other presenters, and share your screen to screenshare any presentation slides.

On entering the Studio ensure the 'My Connections' Pod is visible and in view, if you can not see it on screen click the large arrow to the right of the studio which will show all of the Pods available, then click the 'My Connections' pod and this will bring it in view. You will then need to ensure you click the 'expand pod' icon to connect and see other presenters.

The WorkCast event coordinator will start the broadcast at your scheduled event time and stop the broadcast once finished. For self service 'Host' and 'Producer' users, you are also able to start a broadcast by clicking the  'Start Broadcast' button, and stopping the presentation by clicking the 'Stop Broadcast' button. 

Understanding User Controls

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  1. Mute/Unmute Button - Click to mute or unmute your audio.
  2. Disconnect/Connect Button -  When you open 'My Connections' it will automatically connect you to the call. You can click the red button (2) to leave the call at any point. Note: If you do this during a live broadcast you will not be seen/heard by the audience, but you can rejoin.
  3. Show/Hide Webcam - If you just wish to connect your microphone you can hide your webcam if required.
  4. Share Your Screen - Click this to share your screen, an application window or particular browser tab. When you share your screen this will appear large to the audience with anyone connected via webcam appearing as small thumbnails. To end sharing your screen make sure you re-click the screenshare button and you see your screenshare disappear in your own view in the My Connections pod.
  5. Toggle Local Presenter View - You can click this to see all your presenters at once, this is just your local view in the Studio, the attendees will continue to see the view of the full screen user based on who is speaking.
  6. Additional Settings - Opens up a menu with additional configurations and useful links for presenters. 
  7. Your Profile - Opens your profile where you can change your user display name which your audience will see as you speak and in your thumbnail.
  8. Manage Video Quality - If you know you have a poor internet connection you can lower your webcam quality to help with ensuring your connection remains stable throughout the presentation.
  9. View Full Screen - This makes the My Connections pod full screen in your device window.
  10. Settings - Launches your own setting configurations.
  11. Speaker Stats - Shows other speakers online in the session and time connected.
  12. Shortcuts - Keyboard shortcuts to quickly access items in the 'My Connections' pod.

 

When Broadcasting What Do the Audience See?

The audience will automatically see the tile view of the event. This means everybody who is logged into the studio, via the my connections pod, will be on show in the audience view. 

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Important: If a user starts sharing their screen, the screenshare will take over the main view with all other users shown as thumbnails down the right hand side.

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When a user stops sharing their screen it will automatically go back to the tile view.

Moderator rights

The first person to log in to the studio and click on the my connection pod will be the person granted the moderator rights. This person has the ability to (when the 3 dots are clicked):

  • Mute specific people (If you do this, that speaker would need to unmute themselves if needed)
  • Mute everybody
  • Grant somebody else moderator access
  • Kick people out
  • Turn people's volume down

Only the moderator, has the ability to turn on the follow me function. This allows you to have control of the audience and presenter view. 

To do this you need to:

  • Click on the 3 dots on the bottom right hand side of the my connections pod
  • Click onto settings
  • Click onto more
  • Then click onto 'Everyone follows me'

When you select this, it means you are now in control of everybody's view. 

So you can choose to not have it on the tile view, and instead it can show one person on the main screen, with the rest of the speakers as small thumbnails down the right hand side. Some examples below.

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Multiple Webcams View

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Broadcasting Live to the Audience 

If you are a Host or Producer user and wish to use the new Interactive Studio, when creating a new event you will need to ensure you select the presentation type 'Interactive'.
 

How to Start/Stop the Broadcast

  • Any Host/Producer users actively in the Studio will see a green 'Broadcast button' situated in the top right of the studio. When the event start time reaches 1 minute prior to broadcast a popup reminder with countdown will appear for all users as a reminder to get ready to broadcast.
  • Once you are happy to broadcast live to the audience, click 'Start Broadcast' and then a voice will inform all users in the presenter studio 'live streaming is on'. At this point the content and audio from presenters will be broadcast to the audience.
  • When you wish to stop broadcasting live to the audience please ensure you press 'Stop Broadcast' in the top right of the Studio, rather then just disconnecting your own status in the 'My Connections' pod.

 

Notes: If you wish to use an icon or image within the webinar interface you'll need to use a gravatar. You might already have one set up (a lot of systems like gmail will allocate a gravatar if you update your gmail profile to show a picture). If not you can follow the instructions here to create one. - https://en.gravatar.com/

When you are logged into the WorkCast webinar interface, you'll see a spot in the personal settings menu (three dots lower right hand side of the webcam screen) where you change your display name or 'gravatar'. enter in the email address associated with the gravatar and it will pull in the image.

If you choose to use the same image for multiple users, you can just assign the gravatar to one user and everyone can use that person's email in that field to pull in the gravatar, if that saves some effort/time.  

 

Troubleshooting

Speakers/host/producers may be using an older version of the browser and may be showing different options in the My Connections pod - we recommend to update and to use the latest version of the browser they have chosen.

If speakers/host/producers have previously logged into the studio and are having issues logging in or not seeing correct options - we recommend clearing cache and cookies, this should resolve any log in issues.

If speakers/host/producer users are having troubles connecting then we would advise to go through usual troubleshooting including:

  • checking your browser permissions
  • leaving and re-joining the My Connections pod
  • checking input and output audio options in the My Connections pod
  • refreshing browser window
  • checking you are not using a VPN
  • trying an alternative browser, network or device.

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