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Insite 🏠
  • WorkCast.com
  • Contact Support
Help
  • Getting Started - Step 1
    • User Roles
    • How to Log into the platform as a licenced user
    • First Event Summary
    • Choosing your Master template(s)
    • Platform and Live Event Support Options
  • Event Setup - Step 2
    • Creating and Building an Event
    • Choosing Event Presentation Type
    • Emails
    • Previewing your Event
    • Not using the WorkCast Registration Form?
    • Not using the WorkCast Auditorium?
    • Event Security and Access Models
    • Multi Registration Events
    • How To Build a HubSpot Event
    • Event Build Checklist
    • Surveys
  • Running Your Event - Step 3
    • Presenter Studio
    • Running a Technical Test/Rehearsal
    • Best Practice and Studio Troubleshooting
    • Pre-recording content for your live event
  • Creating an On-Demand (From a Live Event) - Step 4
    • Creating Your On Demand
    • Reviewing and Downloading your Media
    • Scheduling Post Event Emails
  • Event Reporting
    • Event based Reporting
    • Event Integration Reporting
    • Bulk Uploads
    • Event Embed
  • Data Integrations
    • CRM Systems
    • HubSpot Integration
    • Eloqua Integration
    • Pardot Integration
    • Marketo Integration
    • Salesforce Integration
    • API
  • Channels
    • Channel Overview
    • Channels tab
    • Events tab
  • Virtual Event Template User Guide
    • Virtual Event Experiences
    • Step 1. Virtual Event User Guide
    • Step 2. Creating a Virtual Event
    • Step 3. How to use a Virtual Event Template
    • Step 4. Add-Ons
    • Reporting
    • FAQ
  • CPD Events
    • CPD Overview
    • CPD Templates
    • Graded Polls
    • Certificates
  • Help
    • WorkCast Status Page
    • Audience Help
    • Platform Updates
    • Additional Questions
  • WorkCast Blogs
    • WorkCast Blogs
      Back to home
      1. Insite 🏠
      2. Help
      • Getting Started - Step 1
        • User Roles
        • How to Log into the platform as a licenced user
        • First Event Summary
        • Choosing your Master template(s)
        • Platform and Live Event Support Options
      • Event Setup - Step 2
        • Creating and Building an Event
        • Choosing Event Presentation Type
        • Emails
        • Previewing your Event
        • Not using the WorkCast Registration Form?
        • Not using the WorkCast Auditorium?
        • Event Security and Access Models
        • Multi Registration Events
        • How To Build a HubSpot Event
        • Event Build Checklist
        • Surveys
      • Running Your Event - Step 3
        • Presenter Studio
        • Running a Technical Test/Rehearsal
        • Best Practice and Studio Troubleshooting
        • Pre-recording content for your live event
      • Creating an On-Demand (From a Live Event) - Step 4
        • Creating Your On Demand
        • Reviewing and Downloading your Media
        • Scheduling Post Event Emails
      • Event Reporting
        • Event based Reporting
        • Event Integration Reporting
        • Bulk Uploads
        • Event Embed
      • Data Integrations
        • CRM Systems
        • HubSpot Integration
        • Eloqua Integration
        • Pardot Integration
        • Marketo Integration
        • Salesforce Integration
        • API
      • Channels
        • Channel Overview
        • Channels tab
        • Events tab
      • Virtual Event Template User Guide
        • Virtual Event Experiences
        • Step 1. Virtual Event User Guide
        • Step 2. Creating a Virtual Event
        • Step 3. How to use a Virtual Event Template
        • Step 4. Add-Ons
        • Reporting
        • FAQ
      • CPD Events
        • CPD Overview
        • CPD Templates
        • Graded Polls
        • Certificates
      • Help
        • WorkCast Status Page
        • Audience Help
        • Platform Updates
        • Additional Questions
      • WorkCast Blogs
        • WorkCast Blogs

      Help

      Troubleshoot any platform or audience issues, access FAQs, Best Practice, and more

      WorkCast Status Page

      • Status Page

      Audience Help

      • Buffering and Streaming Issues
      • Streaming Technologies
      • Webinar Technical Requirements
      • Why do emails sometimes display incorrectly?

      Platform Updates

      • WorkCast Platform: Product Updates

      Additional Questions

      • Escalation tips whilst running your event
      • Webinar Migrations
      • WorkCast International Numbers
      • WorkCast's GDPR, Privacy and Cookie policies
      • How to Use Social Media in Events
      • What is media?
      • How do I Supply the PowerPoint Presentation for my Slides Only Event?
      • Recording Screen Captures in PowerPoint 2013 & 2016
      • Uploading an mp4 File and Attaching it
      • Accounts and Billing
      See more
      WorkCast Insite
      • WorkCast.com
      • Contact Support