Our simulive events, allow you to attach pre-recorded media to your event and have this play out automatically to your attendees at a scheduled time as if live.
Find out more about creating a simulive event or adding your media here.
To ensure optimal playback quality and compatibility, we recommend attaching your media at least one hour in advance.
This gives platform encoding time to convert it into the best formats for optimum playback.
Quick links
What does the simulive studio look like?
What happens during your simulive event?
What does the simulive studio look like?
When you first login to a simulive event the Media Hub pod will be available and open with the Pod Menu located to the left of the screen. Messages relating to your event will show in the Media Hub window, followed by your media when your event is live.
We recommend you toggle the Presenter Only Chat pod in view to communicate with all presenters available in the studio.
Studio basics
To the top of the WorkCast studio you will find:
- Event Title
- Date/Time of the event
- Event Session details
As a Producer you can also keep an eye on the number of attendees currently watching and interacting. Click on Attendees and Attendee Engagement.
You can access our useful Insite Knowledge base directly from the studio by clicking on ? and Support. Here you can locate articles to help with troubleshooting and best practices.
Using the Settings icon you can reset the position of your studio bods and Log out of the studio.
Media Hub pod
The Media Hub is the main pod in a simulive event and is where your pre-loaded media will appear at time of broadcast.
There are number of messages you may see in your studio.
"Please wait while we convert your media for the best playback experience" - This shows while your media is encoding for the best playback experience. This shouldn't take too long but we recommend uploading and attaching your media at least 1 hour prior to your live event time to allow for this.
"Your stream will start on the [date] at [time]" - This will show when your media is encoded and up to
"You can preview the stream until [date] at [time]" - This will show along with the confirm stream start time and will show around 1 hour prior to your event start time. This may vary depending on your media length.
"Your stream will start in 10 minutes..." - This shows when your stream will start in 10 minutes time and will count down each minute.
"Your stream has ended" - This will show after the scheduled end of your event.
Preview your simulive stream
You are able to preview your simulive stream prior to your scheduled event time. Your preview availability is dependant on your media length and is your media length plus 15 minutes (e.g. if you media is 1 hour long, you can preview your simulive up until 1 hour and 15 minutes prior to your event).
To preview, click Preview in the Media Hub pod in the studio. The will start playing out and will only play out in the studio and not in the auditorium. This may take a few minutes to start.
Once you are finished previewing please click the STOP button in the blue preview bar below the media.
As the live broadcast time approaches the preview button will become unavailable.
What happens during your simulive event?
10 minutes prior to the broadcast time a 10 minute countdown will appear in the Media Hub.
At the broadcast time your media will be available in the Media Hub in the studio as well as in the auditorium.
In the Media Hub, press the play button to see your broadcasting media.
Your media will broadcast out in full, with the broadcast stopping automatically when complete.
The Media Hub will then show a message that your stream has ended. You can then create your on-demand as normal.
Noticed an issue?
During your live broadcast a Producer user will be able to see additional buttons giving options to Restart the stream or Stop the stream. 
These can be used if you see an issue on the event (e.g. incorrect media has been attached to the event).
Restart the stream - Restarting the stream will start the same media again from the beginning in both the studio and for the audience in the auditorium.
Stop the stream - Stopping the stream will completely stop the media in the studio and for the audience in the auditorium. There will be an option to restart the stream.
If you are replacing the media and restarting the stream, please be aware that this may take a few minutes to process before the stream restarts.
We recommend messaging your audience via the Event Interactions pod or Audience Engagement pod to keep them informed so that they stay on the page,
Other Studio pods available
To the left of the screen you will find the Pod menu, this can be Shown or Hidden at any time.
In this menu you will find:
- Media Hub pod
- Presenter Only Chat pod
- Event Polls pod
- Event Interactions pod
- Attendee Questions or Attendee Chat pod
To activate a pod from this menu click the toggle to change this to green and then the + on the pod to expand.